Delete your TukoCare account

Delete your account from inside the app

1. Open TukoCare and sign in.
2. Tap the settings (gear) icon in the top bar.
3. Scroll to the Danger zone.
4. Tap Delete account, confirm (enter your password if prompted), and your account and data are permanently removed.

This cannot be undone. If you sign in with Google or Apple, no password is required to confirm.

Can't sign in? Request deletion by email

Email ndizgwaka@gmail.com from the email address on your account, with the subject "Delete my TukoCare account." We will verify ownership and delete your account and data within 30 days.

What is deleted

• Your account and profile (name, email, sign-in details)
• Care circles you own, and their visits, notes, photos, medications, schedules, and messages
• Your messages and content in other circles
• Push/notification tokens and device identifiers

What is kept, and for how long

• Payment records: if you subscribed, transaction records are retained by our payment processor (Stripe) and in our billing records as required by law (typically up to 7 years). We do not store card numbers.
• Encrypted backups: residual copies in backups are purged within 90 days.
• Aggregate analytics: anonymized, non-identifying usage counts may be retained.

Active account data is removed within 30 days of your request; backup copies within 90 days.